Open Mike Solutions

Empowering Your People for Success

About

MICHAEL J. HUGHES

Certified, Emotional Intelligence (EQ) Practitioner by ©Six Seconds, Inc.

Certified, CliftonStrengths Coach by ©Gallup, Inc.,

Earned, Diversity Equity & Inclusion Certificate from E-Cornell University

Michael founded Open Mike Solutions out of a desire to solve the most common problems that get in the way of a company’s success. Many organizations are good at hiring employees for their technical skill. But employees and managers also need vital soft skills to thrive: conversation skills, leadership ability, and the knack for getting things done. That’s where Open Mike Solutions can help.

Open Mike Solutions offers a wide range of courses and presentations related Diversity & Inclusion, Public Speaking Skills, Crucial Conversations, Customer Service, as well as many other topics that help build professional capacity in high performing teams.

Over the past 20 years, Michael has partnered with several Fortune 500 companies and U.S. government agencies to increase profitability, generate customers, and to reach performance goals. Some of the organizations include:

  • Private Sector:
    • InterContinental Hotels Group
    • Marriott International
    • Hilton Hotels & Resorts
  • Public Sector:
    • National Transportation Safety Board (NTSB)
    • U.S. Department of Veterans Affairs (VA)
    • U.S. Department of Homeland Security (DHS)
    • U.S. Department of Labor


Michael began his professional career in broadcasting at CBS News in Charleston, SC as an on-air TV reporter. He enjoys travelling the world and holds a bachelor’s degree in Broadcast Journalism from the University of Maryland, College Park, and currently resides in the suburbs of Washington, DC.

Open Mike Solutions' Client List

We Offer The Following Services


Training Events



Workshops



Webinars


Keynote Addresses

We Offer The Following Services



Training Events



Webinars



Workshops



Keynote Addresses

Full Or Half-Day Courses Offered In The Following Topics

Soft Skills for Professional Development



Lead Flawlessly (for New Supervisors & Managers)

Emotional Intelligence in the Workplace

Mastering Crucial Conversations

Hospitality & Customer Service Training

Delivering Dynamic Briefings and Presentations

Diversity, Equity and Inclusion



How to Build and Sustain an Inclusive Team Culture

The Antidote to Microaggressions in the Workplace

Recognizing and Counteracting Unconscious Bias

Embracing Generational Diversity

Watch Michael In Action



Contact Me

Please complete this form in order to request Michael for a speaking engagement. 

© 2022 Open Mike Solutions